QuestionsCategory: WP Smart TVFire TV Creator for WP Smart TV problems
Carlos Coleman asked 4 years ago

I have been trying to upload to Fire TV for about a week but I am having feed issues. Amazon can not view my content for publishing. I tried the feedburner route as well. In Amazon creator I keep getting the message: Video playback error. An unexpected error occurred. However, I can see my thumbnails. Please help immediately. replied 4 years ago

I am having the same issue. This is what I received from Amazon today:


Thank you for your patience while the team looked into your case.

Your feed URL seems to be:

Please note that the thumbnail links in the feed are not served via https, and therefore will not display. Please update feed with secure links for thumbnails, videos and logo.

Thank you.

0 Answers