I am getting feed status errors and the videos are not playing on my Roku channel. This is bothersome as I have followed all the directions and the JSON is working correctly as I have a green check mark. Here is a print screen link⦠http://prntscr.com/qghg3b
Hey Brian,
It’s hard to say based on what you supplied.
Error #1: This is usually caused by Roku Recipes not being setup for your categories. See https://docs.rovidx.com/document/4-setting-up-roku-recipes/
The other errors are most likely caused by your thumbnail not being large enough. See Error #4.
~Rob
If you could answer the contact us I sent that would be great please! I am at an impass!
Hey Brian,
We don’t take support requests via email, but if you post it here, I’d be happy to answer.
~Rob
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